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Cleaning Questions and Answers

Do you supply your own supplies and materials? Yes, we bring all our own eco-friendly cleaning supplies and material

What products do you use? We only use products that have an A rating for health and environmental safety at ewg.org.  Citra-Solv is the main all-purpose cleaner we use; we have found it to be a versatile cleaner that can handle almost any household task. It is ideally suited for stainless steel, wood, porcelain, aluminum, and other surfaces.For windows we use simple green window cleaner. For toilets we use seventh generation toilet bowl cleaner. If you have a special product that you would like us to use, just let us know and we will be happy to make the switch

Can you do custom cleaning? We specialize in custom cleaning, just let us know what you would like us to do, and how you would like us to do it

What services do you provide? From commercial to residential, we can do it all. Deep cleaning, windows, kitchens and baths, apartments, houses; you name it, we can clean it. We can do one time, weekly, monthly, or whatever fits your schedule best

How do you get in if I’m not home? You can either give us a security code, or a house key that we keep in a secure location when not in use

Do I have to be home? It is not necessary for you to be home, in fact, the majority of our clients have us come in and do the cleaning while they are at work. But, if you are home during the cleaning, that is fine too

Are you insured and bonded? Yes, we are fully licensed, bonded, and insured in the state of Wisconsin

How long will the cleaning take? It depends on the size of the home and how in-depth of a cleaning you would like, but most bi-weekly cleanings take between 3 and 4 hours

What happens during the initial estimate? One of our ladies will schedule a time to meet with you and do a walk-through of your home. She will ask you about what and where you would like cleaned and if you have any specific instructions for custom cleaning. After the walk through, you can discuss what would be the best option for her to come back, whether it be one time, weekly, bi-weekly, or monthly

How should I pay? Most of our customers find it easiest to keep payment info on file so they never have to worry about writing a check. We accept all major credit and debit cards, and we can also electronically deduct the payment using your checking account. Payments are usually processed at the end of the cleaning

 

Green Ladies Cleaning

608-286-3040

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608-286-3040